You can contact the Support directly from your game app! Here's how:
- Open the game and tap the gear icon to open Settings.
- Tap the Help & Support button.
- Select any section and open any article.
- Tap No at the bottom of the article, then tap Contact Us to start a chat.
➡️ If you've previously contacted support, tap New Conversation inside the existing chat thread.
❗️ A real support agent (not a chatbot) will assist you — so it might take a little time to receive a response. Please describe your issue in detail, then tap the ▶️ icon. After that, select the category that best matches your request.
Note:
Please choose the category for your request carefully — the more accurate your selection, the faster we can help.
We do not provide technical support by phone.