You can contact the Support directly from your game app! Here's how:

  • Open the game and tap the gear icon to open Settings.
  • Tap the Help & Support button.
  • Select any section and open any article.
  • Tap No at the bottom of the article, then tap Contact Us to start a chat.

➡️ If you've previously contacted support, tap New Conversation inside the existing chat thread.

❗️ A real support agent (not a chatbot) will assist you — so it might take a little time to receive a response. Please describe your issue in detail, then tap the ▶️ icon. After that, select the category that best matches your request.

Note:

  • Please choose the category for your request carefully — the more accurate your selection, the faster we can help.

  • We do not provide technical support by phone.