What in-game currencies are there in the game?

Questbound features two in-game currencies:Crystals 💎Crystals are used to:– Replenish energy.– Purchase Soul Stones to summon new heroes.– ...

How to make a purchase in the game?

Open the game and click on the plus button near the crystal icon at the top of the screen. Then click “To Bank” to go to the Bank.Select the...

How can I edit my payment method?

You can edit your payment method in your account settings ⚙️For Google Play:Open the Google Play Store app.Tap the Menu icon on the left sid...

Why didn't my purchase appear in the game?

There could be various reasons for this issue.Firstly, check your Internet connection; it needs to be stable for the purchase to reflect in ...

What should I do if I can't make an in-game purchase?

➡️ If you've already made purchases in our game or other applications, the issues might stem from the following:Internet connection issues:E...

I accidentally spent crystals

Unfortunately, it is impossible to cancel the purchase of energy, dynamite, or soul stones, and crystals spent in the game cannot be restore...

How to cancel a purchase and make a refund?

All purchases are processed by the store which you downloaded the game from. To claim a refund, you'll need to contact the customer support ...

How to avoid accidental purchases in the game?

To avoid accidental in-app purchases, change your device settings:Open the Play Store app.Tap the Menu icon and select Settings.Tap Require ...

What should I do if I find a purchase I didn't make?

Our game never initiates charges without your consent. All purchases are processed through the app store from which you downloaded the game....

A purchase was made in a game that I don't have installed.

If you've never played our games but were charged for a purchase, it's crucial to contact the app store from which you downloaded the game i...

Money was debited from my account for a canceled purchase (Google Play)

Has your purchase been labeled as "Cancelled"? If so, it means the transaction has been voided. However, there's no need to worry; your mone...

Why did my purchase cost more than stated?

The total purchase amount appears on the device screen in the confirmation window and is always included in the receipt.In some regions, tax...

Why didn't I receive the items immediately after successful payment?

All purchases in our game are handled by the app store where you installed the game. Orders are typically processed instantly, but occasiona...

Where can I find my purchase history?

If you would like to view your recent purchases, please use this link and follow the instructions:Google Play Purchase History

Where are payments for in-game purchases processed?

Please be aware that we do not have access to our players' payment information and cannot process purchases directly.When you make a purchas...

Can I play without making any purchases?

Yes, absolutely! Questbound is free for all users. You can complete all Questbound expeditions without spending any real money.If you prefer...

Is it possible to disable in-game purchases?

All purchases in the game are processed by your app store. If you're concerned about accidental in-app purchases, you can turn them off on y...

I need to change my Google account to make a purchase

To sign in with another Google account, please follow these steps:Add the desired account to your device (Settings ➡️ Google ➡️ Account ➡️ A...

Google Play Points program

The Google Play Points program is a bonus system available in the Google Play app store.To register, follow this link.How to earn points?You...

Energy piggy bank

The energy bank offers additional benefits for the energy you use! Whenever you spend energy on in-game actions, a gauge in the piggy bank f...