We've gathered helpful articles on our website to guide you through the game and help you resolve any issues.
If you can't find the answer you need — contact Questbound Support. We're always happy to help!
How to contact us on Android devices:
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Open the game and tap the button in the top-left corner of the screen.
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In the pop-up menu, tap the gear icon to open Settings.
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Tap the Support button.
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Select any section and open any article.
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Tap No at the bottom of the article, then tap Contact Us to start a chat.
Or alternatively,
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On the game loading screen, tap the gear icon in the right-top corner.
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In the opened tab, press the question mark icon ❔
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Choose any section and open any article.
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Tap No as a response to the question underneath the article, and then tap Contact Us
➡️ If you've previously contacted support, tap New Conversation inside the existing chat thread.
❗️ A real support agent (not a chatbot) will assist you — so it might take a little time to receive a response. Please describe your issue in detail, then tap the ▶️ icon. After that, select the category that best matches your request.
Note:
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Please choose the category for your request carefully — the more accurate your selection, the faster we can help.
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We do not provide technical support by phone.