We've gathered helpful articles on our website to guide you through the game and help you resolve any issues.

If you can't find the answer you need — contact Questbound Support. We're always happy to help!

How to contact us on Android devices:

  1. Open the game and tap the button in the top-right corner of the screen.

  2. In the pop-up menu, tap the gear icon to open Settings.

  3. Tap the Support button.

  4. Select any section and open any article.

  5. Tap No at the bottom of the article, then tap Contact Us to start a chat.

➡️ If you've previously contacted support, tap New Conversation inside the existing chat thread.

❗️ A real support agent (not a chatbot) will assist you — so it might take a little time to receive a response. Please describe your issue in detail, then tap the ▶️ icon. After that, select the category that best matches your request.

Note:

  • Please choose the category for your request carefully — the more accurate your selection, the faster we can help.

  • We do not provide technical support by phone.