If the game is running slowly, there are several ways to fix it:

  1. Restart your device.

  2. Uninstall and reinstall the game. Don't worry—your game progress will be saved as long as your device is connected to the Internet!

  3. Check for a game update in the app store for your device.

  4. Check for a system update on your device.

  5. Check if your device meets the minimum system requirements required to play the game correctly.

❔ If, after all these steps, the problem persists, please contact our support team. Please provide the following information, if possible:

  • The game runs slowly immediately after starting, or only after performing some actions?

  • If the game runs slowly all the time, or if the problem goes away after a particular action.

  • When did you first notice the issue (after updating the game, reinstalling the game, etc.)?