Has your purchase been labeled as "Cancelled"? If so, it means the transaction has been voided. However, there's no need to worry; your money will be refunded to your account shortly 🤗

The purchase amount is only temporarily held on your card and will be released within a few days.

The issue might stem from mismatched payment card details. To resolve this, follow these three simple steps:

  • Reach out to your bank to verify your information.
  • Log in to your account at payments.google.com.
  • Navigate to the Payment Methods section, select your payment method, and continue enjoying the game 😊

If you have any questions, please contact Google Play Support