How can I contact support?
How to reset the game?
Account
Playrix Games Policy and Age Restrictions
Parental Guide
Classes and Hero Specializations
Battles and Heroes
Privacy Policy
How to Unequip an Item from the Hero?
Gear
How to save my progress?
Player ID
More
What in-game currencies are there in the game?
How to make a purchase in the game?
How can I edit my payment method?
I can't connect the game to Facebook
I have a technical issue
The game crashes or freezes
How to advance through the game?
How to update the game?
Other games
How to change my in-game name?
How to change the language in the game?
How do battles work?
Why do you need heroes?
Heroes' Abilities
What is gear and how to obtain it?
How to equip or replace an item of equipment on a hero?
How to build a new building?
How to move a building?
What is the Storage and how to use it?
How can I replenish the energy?
Objects in locations and how to deal with them
An item with a timer
How can I get the daily bonus?
How can I participate in the Energy Tournament?
Daily and weekly missions
Refunds for accidental purchases
I am a parent, how can I contact you?
Deleting personal data
No response from support
