Rules of Safe and Fair Play

A cheater is a player who uses unfair methods to gain an advantage in the game process, thereby violating the Terms of Use and the present r...

How do I report a cheater?

We stand for fair play for everyone, so all the people who use third-party software to accumulate in-game resources are detected by the syst...

User Content Rules

These Rules apply to all Playrix Games. We’re committed to keeping our games safe, fun, and welcoming for everyone, so we take protection fr...

Conscious Gaming

At Playrix, we constantly work to deliver a safe and enjoyable leisure time to our wonderful players 💫 To ensure that our games only spread...

I have been flagged for cheating

In keeping our community safe, we track all violations of our fair play policy 📃If you've been flagged for cheating, our team has detected ...

Our official communities

Below you will find a list of official Mystery Matters communities on social media:InstagramFacebookThose communities are the only places wh...

Illegal sale of in-game resources

The sale of in-game resources by third parties outside of Mystery Matters is unauthorized by Playrix.By purchasing coins or resources from t...

Selling and buying other players' accounts

Selling advanced accounts is a commercial scam, and purchasing them may be unsafe: - You could waste your money without ever getting the acc...