When an update is released, you will see the Update button on the game’s page in the app store where you downloaded it. If you're sure that the update is available but you can't download or install it, check out the possible reasons and solutions in this article.

Not enough free dpace
- Check if there is enough free space on your device. To successfully download the game resources, you need to have at least 2 GB of free storage.
- If you find that there is not enough space, delete unnecessary files or apps and try updating the game again.
- How to clear storage:
- instructions for Android
- instructions for iOS

Unstable or limited internet connection
- Make sure your internet connection is reliable and stable: it’s recommended to use Wi-Fi instead of mobile data.
- If you are connected to a public Wi-Fi network, it may have speed or traffic limitations. This can cause issues with updating, even if web pages load normally. We recommend using a home Wi-Fi or a 4G mobile network with a good signal.

Incorrect date and time settings on the device
If the date and time on your device are not set automatically, this may cause issues with downloading or updating apps. Check whether the automatic date and time setting is enabled on your device:
- instructions for Android
- instructions for iOS

🛠️ Other troubleshooting methods for updates
⏻ Restart your device
Sometimes a simple restart can solve the issue.

⬇️ Reinstall the game
Completely uninstall the game and download the latest version from the app store. Your progress will not be lost!

🧹 For Android devices: clear cache
1. Open your device settings.
2. Tap Apps & notifications → App info or Show all apps.
3. Select Google Play.
4. Tap Storage → Clear cache.
5. Select Clear storage → Delete all data → OK.
6. If the problem persists, repeat these steps for Google Play Services instead of Google Play.

🧹 For Android devices: delete Download Manager data
1. Open your device settings.
2. Tap Apps & notifications → App info or Show all apps.
3. Select Download Manager.
4. Tap Storage → Clear cache.
5. Select Clear storage → Delete all data → OK.

If none of the above steps help, please contact our support team, describing the situation in detail and attaching a screenshot of the error message.