Under the General Data Protection Regulation (GDPR), you maintain the right to have all of your personal or your children's data used in our application and our partners' services (purchase payments, in-app ad views, etc.) deleted. Please keep in mind that should you decide to delete this data, the associated user account will be deleted and will not be restorable. However, it will be possible to start the game over from Level 1.

Additionally, you have the right to request a copy of your data. Your data request may take up to 30 days to process. You can request your data by contacting our support team. To proceed, open the Settings section in the game, access Support, find the category related to progress or data, and select the relevant topic ("Request a copy of your personal data").

Under the California Consumer Privacy Act, California residents have the right to opt-out of the sale of personal information. Please keep in mind that opting out does not mean that you will stop seeing all ads. You may opt-in at any time by contacting our support team.

You can also delete the data received from third parties/platforms. In this case, you or your child will lose the opportunity to use functions provided by third parties/platforms, but the user account will not be deleted.

Here’s how to delete your data:

For iOS devices:
1. Go to in-game Settings.
2. Tap Delete my account button.
3. Once the first pop-up window opens, check the details and tap Delete button.
4. Tap Delete button again in the second pop-up window to confirm the procedure.

The account deletion can be canceled within 15 days. To interrupt the procedure and continue playing, open the game and tap Cancel in the pop-up window that appears. Note that after this period expires, all the data will be permanently deleted and we won't be able to restore your account and achievements.

For Android devices:
1. Go to the Help and Support section in Settings.
2. Open any article in any section.
3. Scroll down, find the Was this article helpful? question and tap on No. Once you do, the Contact us button will appear instead.
4. Tap on it and you'll be brought into a conversation with a chatbot. Pick the category Problems with progress and data deletion and answer all the necessary questions. After that, one of our support agents will get in touch with you shortly.

For Windows devices:
1. Go to the Help and Support section in Settings.
2. Fill out the form and click Submit.

Read more about data deletion in our Privacy Policy.