There are a number of things you can do👇:
- Restart your device and go back into the game.
- Make sure your game is updated to the latest version.
- Make sure your device software is updated to the latest version.
- Delete the game from your device and redownload it from the application store. Don't worry, you won't lose your game progress as long as your device is connected to the internet.
- Make sure your device meets the minimum system requirements.
🔹 If the problem persists, contact our customer support. Please provide the following information if possible:
- Does the game work slowly from the moment you launch it, or does the problem occur after certain actions?
- Does the game work slowly all the time, or does the problem disappear after certain actions?
- When did the problem first occur (after updating the game, when reinstalling it, etc.)?