How do I make in-game purchases?

Open the game and tap the coin icon in the top left corner of the screen.Choose the number of coins you want to purchase.Select the appropri...

My purchase didn't show up in the game

Start by checking your internet connection, as it has to be stable for newly purchased items to be added to the game. If the connection was ...

I can’t make a purchase in the game

If you've already made purchases in the game or on other apps before, the problem may be caused by one of the following reasons:Internet con...

How do I pay for in-app purchases?

Purchases are processed by your device's app store, so you should use a payment method supported by that store.For the App Store:1. Credit a...

How can I cancel a purchase and get a refund?

All purchases in the game are processed by the store you downloaded the game from. To claim a refund, contact your store's customer support ...

How do I avoid accidental in-app purchases?

Farmscapes is a free-to-play game, though some in-game elements can be purchased for real money. To avoid accidental in-app purchases, chang...

Can I play through the game without spending any money?

Yes, of course. Farmscapes is free to play for everyone. All levels can be beaten without spending real money.If you want, you can get some ...

How do I edit my payment method?

You can edit your payment method in your account settings.For the App Store:1. Open device settings -> iTunes & App Store.2. Tap your...

Why didn't I receive coins immediately after purchasing them?

All the purchases you make in our game are processed by the application store from which you downloaded the game. The purchases are usually ...

I got charged for a purchase I canceled (Android)

If your purchase is marked as Canceled, that means it hasn't been processed. Don't worry, you'll get your money back soon :)When it comes to...

What are coins and how do I get them?

Coins are an in-game currency. They're used for several things:buying boosters;buying additional moves while playing levels;refilling lives....

Why don’t I have a special offer but my friend does?

If you don't have a special offer but someone else does, don't worry! Promotions are distributed on a random and automatic basis, and they d...

The Gold Reserve special offer

Special offers give you the chance to buy coins.In addition to standard rewards, you'll get bonus coins for each level you beat while the sp...

How do I open the Gold Reserve?

When the Gold Reserve offer is on, in addition to regular coins, you get bonus coins for each level you beat. Those coins are stored in a sp...

Why was I charged extra for an in-app purchase?

You can see the final price on the screen before you confirm the payment, as well as on the receipt from the application store. In some regi...

I've noticed a purchase from a game that's not installed on my device

If you have been charged for an in-app purchase in a game that you don't have installed, please contact the application store that you norma...

I spent coins by accident

Unfortunately, there is no way to cancel purchases of extra lives, moves, or boosters. Coins spent accidentally can't be returned.

Where can I find my purchase history?

To see your purchase history, please click on one of the links below and follow the instructions:Purchase history in the App StorePurchase h...

Where do in-app purchases get processed?

We don't have access to your financial data and cannot process in-app purchases.When you make a purchase in the app, it gets processed by th...

How do I turn off in-app purchases?

All purchases in the game are processed by your app store (Google Play or Apple App Store). If you're concerned about accidental in-app purc...

Golden Key

The Golden Key is a special offer that allows its owners to receive nice bonuses in some events.❗Important note:🔹 The Golden Key is only va...