If you're having connection problems, here's what you can try:

1. Make sure you have a stable internet connection. Please keep in mind that sometimes networks can malfunction or get overloaded, meaning that the connection may not be stable regardless of what the indicator says.
2. If you're using a cellular data connection, try switching to Wi-Fi. We recommend using Wi-Fi or 3G/4G, since they provide a more stable connection.
3. Try restarting your device and reloading the game.

If none of that helped, open another application to check your connection. If the problem persists, it likely has to do with your internet connection rather than the game. In that case, contact your internet provider.