Can I start the game over?

If you want to start the game over on your current device📲, please contact our Customer Support through the game:1. Open Settings and selec...

Can I play the game on multiple devices?

Sure!🤩 You can sync your achievements between different devices by linking your game to the same Facebook, Google or Apple accounts on all ...

How do I transfer my progress to a new device?

You can transfer your achievements from your old device📱 to your new one📲 by connecting the game to the same Apple ID, Facebook or Google ...

I lost my game progress

If your game progress has been lost, try the following:1. Restart your device.2. Reinstall the game and reconnect it to Facebook, Apple ID o...

Can I have two game accounts on a single device?

We don't recommend 🙃 having more than one game account per device. If you try to add another account (e.g for your relative) by connecting ...

How can I make sure my game progress is saved?

Your game progress is saved ✅ automatically if your device is connected to the internet, so it won't be lost even if you reinstall the game....

I have a different game progress on each of my devices

If you play on multiple devices and your game progress is uneven, try the following:1. Make sure that you have a stable internet connection ...

How do I continue the game on a new device without connecting it to Facebook?

You can save and synchronize your progress by using the same Apple ID or Google account on several devices. All you need to do is to link th...