We're here to help!

How do I update the game?

I can't update the game

When are updates released? Can I get info on them?

Daily Bonus

How do I unlock new areas in the manor?

How do I change the way furniture and objects look?

What are lives? How do I restore them?

How do I exchange lives?

Unlimited lives

What kinds of tools are available in the game?

What are search tools? What are they for?

How do I use the Magnifying Glass tool?

How do I clear a hidden object scene?

I think there's a bug in a scene

I'm stuck on a scene. How can I finally clear it?

How do I play Match-3 levels?

Power-ups

Match-3 tools

Word mode

Silhouette mode

Pair mode

Plant Revolt

Treasure hunt

Noble Duel

Why do I need coins, and how do I get them?

Gold Reserve special offer

Can I beat the game without spending any money?

Can I invite my friends?

Why can't I interact with friends?

My friends are missing from my list. What should I do?

How do I contact Player Support?

I haven't received a reply from Support Team

How do I change the language in the game?

Can I start the game over?

Can I play the game on multiple devices?

How do I transfer my progress to a new device?

I lost a tool/stars/coins

Safe and fair play

How to report a cheater?

How do I leave feedback or suggestions for the game?

Privacy Policy

Deletion of personal data

How to unlink your gaming account from Facebook