Parental Guide
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Playrix game policies and age limits
Our games are suitable for ages three and up. You can see the recommended age rating for every Playrix game on the App Store. Bear in mind t...
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Refunds for accidental purchases
All purchases are processed by the store where you downloaded the game from, so please contact the store's customer support to request a ref...
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I'm a parent, how can I contact you?
The fastest and most convenient way to contact us is to do it through the game 💬 That way, we'll have all the technical information we need...
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Managing in-app purchases
While all our games are free to download, they do contain in-app purchases. You can play entirely for free, but making purchases can help yo...
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Inappropriate ads
In our games, players have the opportunity to receive in-game resources in exchange for watching video ads 🎥 from our partners.All the ads ...
Sections
- UPDATES AND HOT TOPICS
- Match-3 levels
- Boosters and power-ups
- Match-3 elements
- Mansion, decorations, and stars
- In-game events
- Competitions and leagues
- Teams
- Interaction with friends
- Lives
- In-app purchases
- Game progress
- Troubleshooting
- Your ideas and suggestions
- Parental Guide
- Safe and fair play
- How can I contact support?
- Privacy Policy