Safe and fair play

We put in a lot of effort to make sure that the game is fair and fun for everybody! Using any third-party software that alters game function...

Our official communities

Below you will find a list of official Homescapes 🏡 communities on social networks:X (formerly Twitter)InstagramFacebookYouTubeWeiboThose c...

Buying from advertising in the game

We advise you to be extremely vigilant when clicking the links that appear in the ads in the game. These ads are not created or chosen by Pl...

What does Playrix do to ensure fair play?

We put in a lot of effort to make sure that the game is fair and fun for everybody! That's why anyone who violates the rules of Homescapes ?...

Why have I been banned?

There are many ways to detect 🔎 if players are breaking rules to gain an unfair advantage in the game. All cheaters will have the majority ...

What are the principles of safe and fair play?

A safe game environment for all players is our top priority, so we do our best to make Homescapes a fair and interesting game for everyone ?...

What is third-party software?

Third-party software refers to apps that are used to manipulate game progress 🏡Installing such apps comes with severe consequences:Altered ...

Illegal sale of in-game resources

The sale of in-game resources by third parties outside of Homescapes 🏡 is unauthorized by Playrix.By purchasing coins or resources from thi...

How do I report a cheater?

We have a zero-tolerance policy for cheating in the game, so please let us know if you see any suspicious behavior. Contact us 💬 from withi...

How to be a good homeowner?

Ever wondered what it means to be a great homeowner? 🤔 You're in luck — here are some handy pointers on how to become an exemplary player! ...

Can I cancel actions in the game?

Once players do something in the game, it can’t be undone. Here’s why:If we reversed things some players do, it would be unfair to others. M...