How do I save my game progress?
Your game progress is saved automatically if your device is connected to the internet. It won't be lost even if you reinstall the game 😉In ...
I lost my game progress
If your game progress has been lost, try the following:Restart your device and reinstall the game 📲Connect the game to your previously used...
Can I play the game on multiple devices?
You can enjoy the same game on multiple devices by synchronizing your progress using your Facebook, Google or Apple ID account! 🤩Cross-plat...
How do I transfer my progress to a new device?
You can transfer your progress between devices by connecting the game on your new device to the same Facebook, Google account or Apple ID us...
Can I have several game accounts on a single device?
We don't recommend having more than one game account per device. If you try to add another account, your progress in the first one may be ir...
Can I start the game over?
Do you want to remember how it all began? 🤪 Here's how to contact our support team to start the game over:🏡 On an iOS/Android device:Open...
I lost a decoration/booster/coins
Have you noticed that your amount of decorations 🖼 boosters 💣 or coins 💰 has changed without you doing anything?💡 Try restarting the gam...
All my devices have a different progress
🏡 If you play on multiple devices with the same Player ID in the game Settings and you notice that your game progress on them doesn't match...
Why is the storyline progress different at the same level?
Storyline progression can be different even for players who are on the same level. This usually happens when one player started playing the ...
Why can't we cancel actions in the game?
Every move is really important because it’s simply impossible to change or undo any in-game actions 🙅♂️ It’s essential to be attentive whi...
Why is my Player ID important? Your Player ID is an 11 digit number that's unique to your game. If you lose progress or need assistance, it ...
No more tasks are available
No new task? Wow, what a surprise! It means that you’ve completed all the available tasks for now, congratulations! 🎉 Please stay tuned unt...
- UPDATES AND HOT TOPICS
- New to the game?
- Match-3 levels
- Boosters and power-ups
- Match-3 elements
- Level tutorials
- Mansion, decorations, and stars
- In-game events
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- Interaction with friends
- In-app purchases
- Game progress
- Your ideas and suggestions
- Parental Guide
- Safe and fair play
- How can I contact support?