How do I save my game progress?

Your game progress is saved automatically if your device is connected to the internet. It won't be lost even if you reinstall the game 😉In ...

I lost my game progress

If your game progress has been lost, try the following:Restart your device and reinstall the game 📲Connect the game to your previously used...

Can I play the game on multiple devices?

You can enjoy the same game on multiple devices by synchronizing your progress using your Facebook, Google or Apple ID account! 🤩Cross-plat...

How do I transfer my progress to a new device?

You can transfer your progress between devices by connecting the game on your new device to the same Facebook, Google account or Apple ID us...

Can I have several game accounts on a single device?

No, it's best not to have more than one game account on one device. This could lead to losing your game progress, which can't be recovered. ...

Can I start the game over?

Do you want to remember how it all began? 🤪 Here's how to contact our support team to start the game over:🏡 On an iOS/Android device:Open...

I lost a decoration/booster/coins

Have you noticed that your amount of decorations 🖼 boosters 💣 or coins 💰 has changed without you doing anything?💡 Try restarting the gam...

All my devices have a different progress

🏡 If you play on multiple devices with the same Player ID in the game Settings and you notice that your game progress on them doesn't match...

Why is the storyline progress different at the same level?

Storyline progression can be different even for players who are on the same level. This usually happens when one player started playing the ...

Player ID

Why is my Player ID important? Your Player ID is an 11 digit number that's unique to your game. If you lose progress or need assistance, it ...

No more tasks are available

No new task? Wow, what a surprise! It means that you’ve completed all the available tasks for now, congratulations! 🎉 Please stay tuned unt...