System requirements

Homescapes is compatible with:- All Apple devices with iOS 12.0 and higher;- All Android and Amazon Kindle devices with Android 5.0 and high...

I can't connect my game to Facebook

Make sure you have a stable internet connection.Check to see if your username and password are correct.If you have the Facebook app installe...

All the sound effects are gone

If the sounds in the game are gone 🔊, try the following:Check the game settings to make sure sounds and music are turned on 😇Restart the g...

My device heats up when playing the game

A lot of devices (especially high performance ones) do heat up when running resource-intensive games or apps. That's absolutely normal 😉 Ho...

I keep losing my internet connection

Make sure you're connected to a network and that your connection is stable. Keep in mind that sometimes networks get overloaded or malfuncti...

How do I disable notifications?

You can turn off game notifications in your device settings.For iOS devices:Open your device's Settings ⚙️Find Homescapes 🏡 in the applicat...

My game crashes/freezes

There's a number of ways to fix that:Restart your device and reenter the game 🏡Make sure your game is updated to the latest version.Make su...

The game is very slow

There's a number of ways to fix that:Restart your device and reenter the game 🏡Make sure your game is updated to the latest version.Make su...

I am not getting in-game ads!

Videos are only available to a certain test group of players who are chosen randomly by our system 🎰 Test groups change regularly. If you'r...

How do I enter full-screen mode? (Windows)

You can switch to full-screen mode by clicking on the gear icon ⚙️ in the upper right corner of the window and then the button with the arro...

My level started over after answering a phone call

The game is sometimes removed from the device's memory when you receive a call 📞 or leave the game to send a message 😓 Unfortunately, any ...

Changing the language in the game

Changing the language is simple even if you accidentally set it to something you don't want. Here's how to change it:Go to Settings ⚙️ in th...

Can I use emulators?

An emulator is a third-party application that allows you to run a mobile version of the game on a PC. Please note that using emulators can s...

How do I reinstall/restart the game? (Android)

Reinstalling or restarting a game can often solve most of the problems you may encounter :)To restart a game, simply force quit the applicat...

How do I reinstall/restart the game? (iOS)

Reinstalling or restarting a game can often solve most of the problems you may encounter :)To restart a game, simply exit the application an...

How do I force quit the application? (Android)

If your game freezes, you can force quit the application by following these steps:Go to Settings > AppsGo to the Downloaded tab, pick the...

How do I force quit the application? (iOS)

If your game freezes, you can force quit the application by following these steps:For iPhone X and later models, as well as iPads running on...

Device not compatible (Android)

Sometimes you may see a "device not compatible" alert when you try to download an update of one of our games from Google Play. Don't worry, ...

System requirements for Windows

The minimum system requirements for Homescapes 🏡 are listed below. Please bear in mind that they may change in the future if program modifi...

How do I close the game? (Windows)

To close the app using a PC 💻, all you need is to move the cursor to the upper right corner of the screen and click the X icon that appears...

How to clear cache? (Android)

Clearing game cache in most cases may help to solve the issues you’re experiencing. Please follow these steps to clear the app cache:Open yo...

How do I take a screenshot?

🔸 For iOS devices:➡️ iPhone 8 or earlier :1. Press the Power and Home buttons at the same time.2. Hold them for a couple seconds and let g...

There’s a graphic issue in the game

If you’re having a graphic issue in the game, try some of these steps:1. Restart your device 🔄2. Delete the game and reinstall it. Don't wo...

I’m having a technical issue. What should I do?

We're so sorry that the game is not working as you expected 😔 If you're having problems, try some of these steps:1. Check the Known Issues ...

How do I disconnect the game from social networks?

Your game progress is saved automatically if your device is connected to the internet. It won't be lost even if you reinstall the game or di...

How do I disable vibration?

You can disable vibration in the game settings:Open Settings ⚙️ in the game.Press the "Vibration" button to turn it off (vibrating phone ico...

Game icons are on the middle of the screen

If you're experiencing an issue where the game icons are blocking your view and preventing you from playing, please follow these steps:Open ...

I can't update the game (Android)

If you're having trouble updating your game, please try the following steps:Check your internet connection. Make sure you're connected to a ...