How do I make in-game purchases?

Open the game and tap/click the coin icon in the top left corner.Choose the amount of coins/boosters you want to buy.Select the appropriate ...

My purchase didn't show up in the game

Start by checking your internet connection, as it has to be stable for newly purchased items to be added to the game. If the connection was ...

I can’t make purchases

📌 If you've made purchases in the game or other applications before, one of the following reasons may be why:Problems with your network con...

How do I pay for in-app purchases?

Purchases are processed by the application store from which you have downloaded the game, so you should use a payment method supported by th...

How do I switch my Google account to make in-app purchases?

Please follow these steps to change your Google account for in-app purchases: Add the account you need to your device (Settings ➡️ Google ➡️...

How do I edit my payment method?

You can edit your payment method in your account settings 🙂For the Apple App Store:Open Settings and tap your name.Tap Payment & Shippi...

How can I cancel a purchase and get a refund?

All in-game purchases are processed by the app store from which the game was downloaded. To request a refund, please first contact the suppo...

Can I play without spending any money?

Yes, of course 😊 Homescapes 🏡 is absolutely free to play for everyone. All levels are beatable without spending real money.If you want, yo...

I accidentally spent my coins!

Unfortunately, there is no way to cancel purchases of extra lives, moves, or boosters. Coins spent accidentally can't be returned 😔

Where can I find my purchase history?

To see your purchase history, please click on one of the links below and follow the instructions:Purchase history in the App StorePurchase h...

How do I open the Gold Safe?

When the Gold Safe offer is on, you get bonus coins 💰 for each level you beat. Those coins are stored in a special safe. Once the number of...

I found a purchase I didn't make

Our games never charge you without your permission. All payments are processed exclusively through the app store.If you have reason to belie...

Google Play Points

Google Points is a rewards program introduced by Google Play.To sign up, please check this link.How do I earn points?You earn points when yo...

In-game coins

Coins 💰 are an in-game currency. They're used for several things:- Buying boosters;- Buying additional moves or time while playing levels;-...

Buying in-game resources through third-party websites

We strongly recommend that you don't buy any in-game resources (coins, boosters, etc.) through third-party websites. These offers are likely...

Why don’t I have a special offer but my friend does?

If you don't have a special offer but someone else does, don't worry! Promotions are distributed on a random and automatic basis, and they d...

Why was I charged extra for an in-app purchase?

Sometimes multiple purchases are combined into a single transaction in the receipt, and charges may also appear in your bank statement a few...

How do I avoid accidental in-app purchases?

All our games are completely free to download, but some in-game items can be purchased for real money. Purchases are not required to play, b...

Road of Treasures

Announcing an exciting in-game sale in Homescapes! New special offer includes consecutive paid and free packs. Unlock the next offer by purc...