Clearing game cache in most cases may help to solve the issues you’re experiencing. Please follow these steps to clear the app cache:

Open your device Settings menu ⚙️ and tap on Apps. Then, the full list of the downloaded app should appear.
1. Tap on the app that you wish to reset.
2. Then tap on Storage and then Clear Cache.
3. Click on OK to confirm clearing the app data 🗑️

Restart your game and make sure the problem is fixed! 😉 If it wasn’t, please contact us through the game and provide a detailed description of the problem. We will be more than happy to help you out!