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How can I contact support?
I lost my game progress
Game progress
How do I transfer my progress to a new device?
Can I start the game over?
How do I save my game progress?
Deletion of Personal Data
Privacy Policy
When are updates released?
How do I update the game?
When will new levels be released?
More
How do I play match-3 levels?
Why do I have to play match-3 levels?
Using and refilling lives
Can I replay levels?
Power-ups and how to use them
What power-up combinations are available in the game?
What’s a booster? What are they for?
Carpet
Chains
Cherries
Level 24
Level 28
Level 37
Unlocking new areas in the mansion
What are stars?
Can I change my in-game name?
Participating in events
Above the Clouds
Flint's Adventures
Competition participants and winners
What are Leagues?
Medal race
What are Teams?
How can I join or create a team?
How can I join a different team?
How do I invite friends?
What can I do to help out my friends?
My friends are missing from my list
Unlimited lives and how to get them
I'm missing lives from my friends or teammates
In-game coins
My purchase didn't show up in the game
I can’t make purchases
Can I play the game on multiple devices?
System requirements
I can't connect my game to Facebook
All the sound effects are gone
How do I leave feedback and suggestions?
When will my suggestions appear in the game?
Playrix game policies and age limits
Refunds for accidental purchases
I'm a parent, how can I contact you?
Safe and fair play
Our official communities
Buying from advertising in the game
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