Tips and tricks for beating levels
Match-3 levels
Unlimited lives and how to get them
Lives
How do I update the game?
Updates and hot topics
I lost my game progress
Game progress
How to send cards
Collection
Can I start the game over?
More
🎮
Daily Bonus
Road of Treasures
How do I transfer my progress to a new device?
How do I make in-game purchases?
My purchase didn't show up in the game
Participating in events
I can't participate in competitions
Why don’t I have an event that another player has?
My game crashes/freezes
Getting in-game rewards
Unlocking new areas in the mansion
What are card packs?
Types of cards and their value
How do I invite friends?
My friends are missing from my list
How can I join or create a team?
Why have I been banned?
Safe and fair play
What does Playrix do to ensure fair play?
How do I play match-3 levels?
I think there’s a bug in a level
Power-ups and how to use them
What power-up combinations are available in the game?
Compasses
Carpet
Cat Houses
Using and refilling lives
I'm missing lives from my friends or teammates
Managing in-app purchases
Refunds for accidental purchases
How do I leave feedback and suggestions?
When will my suggestions appear in the game?
How can I contact support?
No reply from Support
Delete or request a copy of your data
How to unlink your gaming account from Facebook
Privacy Policy
