How to beat a difficult level?
Gameplay Guide
How can I contact support?
Troubleshooting
How do I transfer my progress to a new device?
Game Progress
I lost my game progress
I’m having a technical issue. What should I do?
Player ID
How do I play match-3 levels?
Getting in-game rewards
More
How do I save my game progress?
How do I make in-game purchases?
How to change my in-game name?
How do I change my pet's name?
Unlocking new areas in the mansion
Can I redesign my mansion?
Participating in events
I can't participate in competitions
An event doesn't start or disappeared
What is Expedition?
How to move around the map and complete tasks?
How to get more energy and get ahead faster in Expedition?
Collection
What are card packs?
Types of cards and their value
My game crashes/freezes
I can't connect my game to Facebook
What are Teams?
How to create a team
Compasses
Carpet
Cat Houses
Rules of Safe and Fair Play
User Content Rules
Conscious Gaming
Information for Parents and Guardians
Playrix game policies and age limits
Privacy Policy
Account/Data Deletion
