We're here to help!
New Homescapes update 🏡
UPDATES AND HOT TOPICS
I lost my game progress
Game progress
How do I transfer my progress to a new device?
Can I start the game over?
How do I save my game progress?
Sporting Wins
In-game events
How do I update the game?
How often are new levels released?
More
How do I play match-3 levels?
Why do I have to play match-3 levels?
Can I replay levels?
Power-ups and how to use them
What power-up combinations are available in the game?
What’s a booster? What are they for?
Carpet
Chains
Cherries
Unlocking new areas in the mansion
What are stars?
Can I change my in-game name?
Participating in events
Above the Clouds
Flint's Adventures
Competition participants and winners
What are Leagues?
Medal race
What are Teams?
How can I join or create a team?
How can I join a different team?
How do I invite friends?
What can I do to help out my friends?
My friends are missing from my list
Unlimited lives and how to get them
Using and refilling lives
I'm missing lives from my friends or teammates
In-game coins
My purchase didn't show up in the game
How can I cancel a purchase and get a refund?
Can I play the game on multiple devices?
I can't connect my game to Facebook
All the sound effects are gone
My device heats up when playing the game
How do I leave feedback and suggestions?
When will my suggestions appear in the game?
Playrix game policies and age limits
Refunds for accidental purchases
I'm a parent, how can I contact you?
Safe and fair play
Our official communities
How can I contact support?
No reply from Support
Privacy Policy
Deletion of Personal Data
