Tips and tricks for beating levels
Gameplay Guide
I lost my game progress
Game progress
Let`s Do It!
Events and Tournaments
Player ID
Can I start the game over?
How do I transfer my progress to a new device?
More
How do I make in-game purchases?
My purchase didn't show up in the game
How do I play match-3 levels?
Getting in-game rewards
How to change my in-game name?
How do I change my pet's name?
Unlocking new areas in the mansion
Can I redesign my mansion?
Participating in events
I can't participate in competitions
Why don’t I have an event that another player has?
What is Expedition?
How to move around the map and complete tasks?
How to get more energy and speed up progress?
Collection
What are card packs?
Types of cards and their value
My game crashes/freezes
What are Teams?
How to create a team
Compasses
Carpet
Cat Houses
Rules of Safe and Fair Play
User Content Rules
Conscious Gaming
Information for Parents and Guardians
Playrix game policies and age limits
Privacy Policy
Account/Data Deletion