Tips and tricks for beating levels
Match-3 levels
How do I update the game?
Updates and hot topics
Unlimited lives and how to get them
Lives
More
🎮
Daily Bonus
Road of Treasures
I lost my game progress
Can I start the game over?
Player ID
How do I make in-game purchases?
My purchase didn't show up in the game
Participating in events
I can't participate in competitions
Why don’t I have an event that another player has?
What is Expedition?
How to move around the map and complete tasks?
How to get more energy and speed up progress?
My game crashes/freezes
Getting in-game rewards
Unlocking new areas in the mansion
Collection
What are card packs?
Types of cards and their value
How do I invite friends?
My friends are missing from my list
How can I join or create a team?
Why have I been banned?
Safe and fair play
What does Playrix do to ensure fair play?
How do I play match-3 levels?
I think there’s a bug in a level
Power-ups and how to use them
What power-up combinations are available in the game?
Compasses
Carpet
Cat Houses
Using and refilling lives
I'm missing lives from my friends or teammates
Managing in-app purchases
Refunds for accidental purchases
How do I leave feedback and suggestions?
When will my suggestions appear in the game?
How can I contact support?
No reply from Support
Delete or request a copy of your data
How to unlink your gaming account from Facebook
Privacy Policy
