Tips and tricks on beating levels
Match-3 levels
How do I play match-3 levels?
Unlimited lives and how to get them
Lives
I lost my game progress
Game progress
Can I start the game over?
Player ID
How do I update the game?
Here comes a spring Homescapes update!
How often are new levels released?
More
How do I transfer my progress to a new device?
My purchase didn't show up in the game
I can’t make purchases
How can I cancel a purchase and get a refund?
Participating in events
Above the Clouds
Flint's Adventures
System requirements
I can't connect my game to Facebook
All the sound effects are gone
Unlocking new areas in the mansion
What are stars?
Can I change my in-game name?
Competition participants and winners
What are Leagues?
Medal race
What are Teams?
How can I join or create a team?
How can I join a different team?
Safe and fair play
Our official communities
Buying from advertising in the game
Why do I have to play match-3 levels?
Can I replay levels?
Power-ups and how to use them
What power-up combinations are available in the game?
What’s a booster? What are they for?
Carpet
Chains
Cherries
Using and refilling lives
I'm missing lives from my friends or teammates
Playrix game policies and age limits
Refunds for accidental purchases
Managing in-app purchases
How do I leave feedback and suggestions?
When will my suggestions appear in the game?
No reply from Support
How can I contact support?
What to do after contacting support?
Privacy Policy
Delete or request a copy of your data
How to unlink your gaming account from Facebook
