Playrix game policies and age limits

Our games are suitable for ages three and up. You can see the recommended age rating for every Playrix game on Google Play and the App Store...

Refunds for accidental purchases

All purchases are processed by the store where you downloaded the game from, so please contact the store's customer support to request a ref...

I'm a parent, how can I contact you?

The fastest and most convenient way to contact us is to do it through the game. That way, we'll have all the technical information we need t...

Managing in-app purchases

While all our games are free to download, they do contain in-app purchases. You can play entirely for free, but making purchases can help yo...

Inappropriate ads

In our games, players have the opportunity to receive in-game resources in exchange for watching video ads from our partners.All the ads are...

Information for Parents and Guardians

We made this article for parents of kids under 16 who play Playrix games with the express authorization of their parents or guardians, as pe...

Keeping Your Playrix Experience Secure

In Playrix, we prioritize personal information and thus set high standards for its protection. This short guide summarizes why personal info...