Saving Game Progress

Your game progress is saved automatically if your device is connected to the internet, so it won't be lost even if you reinstall the game.Yo...

Transferring game progress to a new device

You can transfer your game progress between two devices by connecting the game on your new device to the same Facebook or Apple ID used on y...

How do I transfer my progress to a new device?

You can transfer your game progress from one device to another by connecting the game on the new device to the same Facebook account you use...

One Account on Multiple Devices

You can only play on multiple devices if your game is connected to Facebook or Apple ID (iOS 13.0 or higher/macOS 10.15 or higher). There ar...

Two accounts on one device

We don't recommend having more than one game account per device. If you try to add another account, your progress in the first one may be ir...

I lost my game progress.

If you lost your game progress, try the following:1. Restart your device.2. Reconnect the game to Facebook or your Apple ID if it was previo...

Can I start the game over?

To start the game over, you need to delete all of your personal data:1. Go to the game's settings and tap Help.2. Tap Contact Us in the uppe...

Can I start the game over?

Would you like to start the game from the very beginning? Here's how to contact our Customer Support to reset your progress:Open the in-game...

One Account on Multiple Devices

You can play on multiple devices if your game is connected to Facebook or Apple ID (macOS 10.15 or higher). There are also a few requirement...

I lost my game progress.

If you lost your game progress, try the following:1. Restart your device.2. Reconnect the game to Facebook or your Apple ID if it was previo...

Saving Game Progress

Your game progress is saved automatically if your device is connected to the internet, so it won't be lost even if you reinstall the game.Yo...