System requirements

Wildscapes is compatible with all Apple devices running iOS 10.0 and later or macOS 10.14 and later.The minimum system requirements for the ...

Experiencing technical issues

We're sorry to hear that the game isn't working as expected. If you're having issues with the game, please try the following:1️⃣ Check the K...

My game crashes or freezes

There's a number of ways to fix that:1️⃣ Restart your device and reenter the game.2️⃣ Make sure your game is updated to the latest version.3...

The game is very slow

There's a number of ways to fix that:1️⃣ Restart your device and reenter the game.2️⃣ Check for available updates.3️⃣ Make sure your device ...

I can't connect my game to Facebook

Make sure you have a stable internet connection.Check to see if your username and password are correct.If you have the Facebook app installe...

No sound

If the game is having problems playing sound, please try the following:1️⃣ Check the game's settings to see if music and sound effects are o...

Device gets hot when playing

A lot of devices (especially high-performance ones) heat up when running resource-intensive games or apps. That's absolutely normal. However...

How do I disable notifications?

You can turn off game notifications in your device settings.For iOS devices:1️⃣ Open Settings.2️⃣ Find Wildscapes in the app list and select...

How do I change the language in the game?

Changing the language in Wildscapes is simple and straightforward! 🌎 Even if you accidentally set it to another language, the fix is easy a...

Internet connection

If you're having connection problems while playing, please do the following:1️⃣ Make sure you're connected to a network and that your connec...

Can I use Emulators?

Running the game's mobile version on your PC using third-party software (emulators) can slow it down and cause other technical problems. Unf...

Why does my device need to run on iOS 13 or a later iOS?

Unfortunately, we no longer support devices that run on iOS 12 and earlier iOS.If your Apple device runs on iOS 12 or an earlier iOS, please...

How do I take a screenshot?

To take a screenshot of your whole screen:1. Press Command (⌘)-Shift-3. 2. Find the screenshot as a .png file on your desktop. To take a scr...