On this page, we've compiled a variety of helpful articles to help you solve any problem you might encounter. Didn't find a solution? Don't worry. We've got your back! 🤗

🍀 To contact us through the game on a macOS device, please do the following:
1. Open the in-game Settings menu and click "Help and Support."
2. Wait for the chat icon to appear in the bottom right corner of the screen and click on it.
3. Provide as much information about the issue as possible in the message and click on the icon ▶️.
4. Provide your name and email address and then pick the appropriate type of problem.

📩 If you have previously opened dialogs, then click on New conversation inside the dialog.
📌 Fill in the email correctly! A reply will be sent to that email, and further correspondence will be continued there.
🌼 Please keep in mind this is not a live chat; it may take some time for a support agent to respond.

Please note:
✉️ Choose the most appropriate category for a faster response from our team.
✉️ Please note that we do not provide support over the phone.
✉️ If your game doesn't load or there are problems with sending a message, you can also contact us via the online chat or fill out this form. Please fill in the email correctly as the further correspondence will be continued there.

We'll do our best to help you solve the issue! 😊