If you lost your game progress, try the following:
1. Restart your device.
2. Reconnect the game to Facebook or your Apple ID if it was previously connected.
3. Tap "Select" in the pop-up window in the On server option.
4. Type CONFIRM to confirm.

If that doesn't fix the problem, please contact Player Support and provide the following information:
1. A detailed description of the problem.
2. The match-3 level you were on.
3. What happened before your progress was lost (you reinstalled the game, changed devices, updated the software, etc.).

❌Please be aware that access to Facebook programs and services can be restricted in certain countries or regions. In such cases, we comply with local laws and regulations.