How do I transfer my game progress to my new device?
You can transfer the game progress from your old device to your new one if it's connected to one of the social networks supported by Township. Here's how to do it: 1. Install the latest game version from the application store on your new device. 2. Open the game and finish the tutorial. 3. Open the game settings and connect the newly installed game to the same social network account you used on the old device. 4. Select your old town in the pop-up window and download it. 5. Type CONFIRM to finish and start playing Township on the new device!
IMPORTANT NOTE: game progress transfers are only available between iOS and Android devices. Unfortunately, the current version of the game can't be transferred from Windows Phone or between Mac–Android/iOS devices.
If you're having a hard time transferring your progress, contact our customer support and provide the following information: 1. Your device OS. 2. Your town's name and current level. 3. Whether or not your old game was connected to a social network and, if so, which one.