Tips and tricks for beating levels
Gameplay Guide
I lost my game progress
Game progress
Player ID
How do I transfer my progress to a new device?
How to send cards
Collection
Can I start the game over?
More
How do I make in-game purchases?
My purchase didn't show up in the game
I can’t make purchases
How do I play match-3 levels?
Getting in-game rewards
How to change my in-game name?
How do I change my pet's name?
Changing my profile picture
Unlocking new areas in the mansion
Can I redesign my mansion?
A task took too many stars
Participating in events
I can't participate in competitions
Why don’t I have an event that another player has?
What is Expedition?
How to move around the map and complete tasks?
How to get more energy and speed up progress?
What are card packs?
Types of cards and their value
My game crashes/freezes
I can't update the game (Android)
I can't connect my game to Facebook
What are Teams?
How can I join or create a team?
How can I join a different team?
Compasses
Carpet
Cat Houses
Rules of Safe and Fair Play
User Content Rules
Conscious Gaming
Information for Parents and Guardians
Playrix game policies and age limits
Managing in-app purchases
Privacy Policy
Account/Data Deletion
Request a copy of your data
How can I contact support?
