Even though we're absolutely sure that Township players are all friendly and polite, any community may have a number of people, deliberately insulting others.
This game has a system that filters profanity and other offensive phrases when players create their towns and co-ops, and chat with others. However, there's always a way out to avoid any filter. If you come across an offensive word, please take a screenshot of it and an offender's town and report it to our Tech Support.
Remember that you can create Closed and By request co-ops, which would help you choose polite and reliable members.